RETURN POLICY
Product returns require items to exhibit no signs of wear and must include original tags. Walk on carpeted surfaces to avoid wear. Returns accepted within 30 days. A $10 return shipping fee applies, waived for defects or mistakes. Original shipping charges are non-refundable. Follow packaging guidelines. Allow 3 business days for processing; confirmation email will be sent. Store purchases refunded via original payment method with receipt. Online purchases can be returned in-store for refund, exchange, or credit. PayPal refunds credited to the original payment method.
RETURN AN ITEM SHIPPED WITHIN THE US
Initiate the return process. A $10 return fee is applicable, waived for defects or exchanges.
HAVING ISSUES WITH YOUR RETURN?
For assistance, contact [email protected] with your details. Order confirmation will be provided within 1 business day.
RETURNS FAQ
How will I know when NaibaShop.com receives my return package?
An email confirmation will be sent upon receiving and processing your return. Refund details, if applicable, will be included.
When can I expect an email confirmation for my processed return package?
Allow 1-3 weeks for processing, considering transit time, warehouse inspection, and credit processing. Confirmation is sent once processed.